tecnologia inovadora - Lisboa - beBeeDesenvolvimento

Título do emprego: 34 - Customer Support - Francês Obrigatório

Descrição

Nossa empresa está em busca de um profissional qualificado para ocupar a função de Suporte ao Cliente. O candidato selecionado terá como responsabilidade fornecer suporte técnico aos nossos clientes, garantindo uma experiência positiva e eficaz.

• Fornecer apoio técnico aos clientes por meio de chamadas telefónicas, mensagens instantâneas ou outros canais de comunicação;


• Pesquisar informações técnicas e resolver problemas rapidamente;


• Cumprir com os prazos estabelecidos para resolver os problemas dos clientes;


• Apoiar as equipas internas durante a implementação de novos produtos e serviços.

• Título universitário em Ciências da Computação ou área relacionada;
    /a Experiência prévia em funções similares (mínimo 3 anos);
    /a Capacidade analítica e resolução de problemas;
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