digital campaign support expert - Lisboa - beBeeDigitalAdvertising

    beBeeDigitalAdvertising
    beBeeDigitalAdvertising Lisboa

    há 2 dias

    Título do emprego: B2B Digital Advertising Support Specialist

    Descrição

    Job Opportunity

    We are seeking a skilled Digital Advertising Support Specialist to join our team. As a key partner to advertisers, you will play a crucial role in ensuring their digital advertising campaigns succeed.



    Key Responsibilities



    • Troubleshoot product issues and optimize campaign experiences for advertisers through expert technical support and collaboration with internal teams.

    • Manage end-to-end customer cases across various channels, driving high service quality and Customer Satisfaction (CSAT).

    • Diligently monitor Service Level Agreements (SLAs) while delivering best-in-class productivity and providing clear updates at every touchpoint.

    • Educate advertisers on product features, common issue types, and best practices for advertising success by partnering with in-house technical specialists.


    Mandatory Requirements:


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