EU Privacy Governance Analyst - Lisbon, Portugal - Hiscox

    Hiscox
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    Tempo integral
    Descrição

    Job Type:

    Permanent

    Build a brilliant future with Hiscox

    About Us:

    As an international specialist insurer we are far removed from the world of mass insurance products, selectively focusing on key areas of expertise and strength, all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way.

    Defined by our strong moral fibre we prioritise above all else the principle of doing what we say we will. Insuring the unique and interesting, our search for talent is the same. We empower our people to think creatively, challenge the status quo and approach things with a solutions focused lens. This results in us being able to provide the type of insurance solutions which are often too complex for other insurance companies, we find a way where others give up.

    Our straight talking culture is not for everyone but allows us to strive to improve everything we do and never settle. Trust is integral to how we operate and it allows us to work in an environment where every role has a high level of autonomy; freedom to forge your path and help set the wider agenda is evident in all parts of the organisation. Through embracing an environment that brings together people who are unique and interesting we are ensuring we build a company where teams don't all think the same – this, combined with a culture where courage to say what you think is not only actively encouraged but is central to our business model has defined our success.

    If you thrive in a challenging and collaborative environment where you are trusted to work instinctively and know the company will stretch you to your full potential look no further.

    Hiscox Europe is a culturally diverse business unit with ambitious plans for the future. There is a focus on strong and collaborative partnerships with Brokers and Banks, launching innovative new products, delivering superior service and growing the Direct to consumer business. Our people are integral to our success and help us drive through innovation and stay agile in a fast paced market.

    The Role:

    In line with the Hiscox Group strategy of balancing the portfolio between our catastrophe exposed business and our less volatile local specialty business, Hiscox Europe is a key operating division for Retail and has seen good growth and profitability over a number of years. In 2022, Hiscox Europe is currently growing gross written premiums by an estimated €500 million by yearend. The business plan for the next few years contemplate double digit growth.

    Hiscox Europe employs a team of 600+ people in operating units in Germany, France, the Netherlands, Belgium, Ireland, Luxembourg, Portugal and Spain. In addition, Hiscox Europe has centralised in Lisbon a large number of front, middle and back-office processes for all the European countries as well as most of the European functions (Finance, IT, Change, BI, Data Privacy, ...).

    The Team

    The EU Privacy Governance Analyst will integrate the European Privacy Community, consisting in a network of Privacy Coordinators across the first line of defence in Hiscox Europe and an EU Privacy Manager. The EU Privacy Governance Analyst will be based in Lisbon, which is a key hub for the European business and home to the community of operations, change and data. With a key link to the Hiscox Privacy Team and core business teams, the EU Privacy Governance Analyst requires a combined skillset and interest of privacy, including knowledge in international privacy compliance, regulatory changes, and technology.

    Key Responsibilities:

    Privacy BAU

  • Monitor new regulations and regulatory changes on a European, Local and international landscape including, but not limited to, building a Privacy Regulatory Watch to provide the business with visibility of new requirements;
  • Collaborate the business to ensure the Privacy by Design and by Default principles including, but not limited to, the review Data Protection Impact Assessment (DPIAs);
  • Support and manage data breaches;
  • Support our network of Privacy Coordinator when managing Data Subject Right Requests (DSRs);
  • Manage, with the support of the EU Privacy Manager, the Records of Processing Activities (ROPAs) accuracy, by collaborating and coordinating all the relevant business stakeholders;
  • Work closely with the business, providing guidance and analysis on privacy and data protection compliance related matters;
  • Develop and optimise processes and workflows;
  • Support the EU Privacy Team's core control plan;
  • Support and coordinate our Privacy Coordinators of Iberia and France for the implementation and compliance of privacy requirements;
  • Support the deployment of European and local based, including role-based, privacy trainings;
  • Collaborate and provide support to the EU Privacy Manager in complying with 2nd and 3rd line Privacy reviews, including Risk Self-Assessment and Internal Audits;
  • Support on EU Privacy Standards writing and create documentation review routines;
  • Deputise for the EU Privacy Manager when needed.
  • Privacy Transformation

  • Support on building and deploying a 5 years European Privacy Strategy.
  • Third Party Management

  • Support Procurement and other stakeholders on Privacy clauses negotiations;
  • Assist on third party vendor audits, credibly liaise with business-critical partners, support relationship managers and run reporting processes
  • Person Specification:

  • Strong interest and baseline knowledge in privacy, technology, artificial intelligence, infosec and third-party risk with a view to support new initiatives and develop a managerial mindset;
  • Highly result driven with the ability to make things happen;
  • Great analytical skills and attention to detail with the ability to work autonomously on some tasks;
  • Strong relationship building and influencing skills and credibility with key stakeholders in an international organization;
  • Strong planning and execution skills – respecting ambitious timelines;
  • Excellent written and verbal communication skills, with a proven ability to work with people at all levels within, and external to, the business;
  • A confident communicator, able to work in English to a professional business level. Knowledge on other European languages are a plus;
  • Good understanding of how information technology, software engineering and data governance work.
  • Curious by nature with a desire for continuous improvement and personal growth.
  • Professional Experience:

  • Hold a Bachelor Degree or a master's degree in Law, Technology or other relevant areas;
  • Experience in General Data Protection Regulation (GDPR), ePrivacy Directive, EU AI Act and other key EMEA privacy laws;
  • Experience in monitoring regulatory changes;
  • Experience supporting regulatory projects in a multinational environment;
  • 1 to 3 years privacy and data protection experience (in insurance/financial industry is a plus);
  • We will consider an additional advantage the following: Having CIPP/E or similar qualification; DSAR (Data Subject Access Request) handling experience; Experience of Onetrust or other Privacy Management platforms.
  • What you need to know?

    This is a dynamic role in a medium sized European business. Good time management, planning, proactivity, engagement and organizational skills are required to succeed. Success at Hiscox comes via developing strong business relationships with different functions (e.g. Compliance, Operations, IT, Marketing) and business leaders – from first line team leaders to Managing Directors of the European branches.

    The breadth of the role and the limited size of the team mean to be successful you will have to prioritize rigorously and work very closely with all levels of the organization.

    This is a fantastic opportunity to join Hiscox during a time of focused growth, to meet our 2025 Vision, where you will have the remit to make a real difference.

    Hiscox offers an environment where you are encouraged to grow with the team and this is an exciting time to be joining this fast-growing organisation. There will be plenty of opportunity for on-the-job career development within a supportive environment.

    As this is a European role you will need to be prepared to travel up to 20% of your time.

    Why Hiscox?

  • Healthy work-life balance with our 35h/week and hybrid working system;
  • Holidays: 25 days + 2 Hiscox Days (Extra two Annual Leave);
  • Health insurance, gym allowance, pension plan etc.;
  • After 5 years work 1 month sabbatical leave;
  • Team spirit with many opportunities to engage and an open culture.
  • Work with amazing people and be part of a unique culture