Customer Support Specialist with Dutch - Porto, Portugal - Antal Sp. z o.o.
Descrição
Customer Support Specialist with Dutch - relocation to Porto, Portugal
For our client - a large international company from the BPO sector, we are looking for a Specialist with Dutch language, who will be eager to relocate to Porto, Portugal
Description:
The team is dedicated to helping customers of one of the largest mobile operation on theDutch market connected to simple technical issues regarding internet, television and fixed telephony, billing/invoice etc.
Responsibilities:
- Advising customers on technical/billing issues
- Customer support in solving current problems
- Updating customer data in the database
- Active cooperation with other company departments
Requirements:
- B2/C1 level of Dutch language
- At least B1 level of English language
- Desire to develop in the international environment
- Previous experience in customer support would be an asset, but not necessary
- Excellent spoken and written communication skills
- Time, service and goaloriented mindset
- Basic knowledge of Microsoft Office
We offer:
- Attractive Salary: € 1850 euro gross per month
- First contract of employment for 12 months
- Paid training for 2 weeks in Porto
- Relocation package: flight tickets, 1st month of free accommodation, relocation/documents support from our side
- Private medical care
- Additional learning opportunities
- Opportunity to work in the international environment
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