Customer Service Agent Dutch Speaker - Lisboa, Portugal - Recruit4Work S.L.
Descrição
Do you have a strong interest in online advertising and emerging technologies? Would you be interested in becoming part of a prominent technology enterprise?In the role of a Customer Service Representative, you will serve as a vital pillar for our clients. Your primary objective will be to deliver top-tier support, catering to a diverse range of clients.
Tasks
- Backing and broadening the selfservice advertising options available to SMB clients within the online and digital advertising sphere
- Supplying assistance both before and after sales for all selfservice offerings;
- Enhancing customer satisfaction by offering guidance on products and tools usage
- Recognizing patterns and addressing challenges encountered by multiple SMB clients
- Conveying essential customerderived insights and feedback regarding products to the engineering team
Requirements:
- Fluent in language and working proficiency in English
- Excellent communication skills
- Problem solving
- Sense of responsibility
Benefits:
- Multilingual and excellent work environment
- Internal employee incentives
- Located in an amazing office in Lisbon with excellent transport links
- Free Portuguese lessons, sports activities, cooking lessons and much more
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