Customer Service In Polish - Lisboa, Portugal - Tn Portugal

Descrição

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Job Description:
About the job Customer Service in Polish

• Lisbon:You will be working for a technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services.

Globally, it has 100 million customers, and over 3 million drivers.

You will be reviewing content of a graphic nature, and enforcing policy decisions related to content, handling sensitive and complex issues faced by users to protect the platform and keep them safe.

Your Responsibilities:
*Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client;*Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client;*Make timely escalations that require special attention in accordance with established procedures and comply with all the orders, instructions, procedures related and complementary to the role;Requirements:*Fluency in Polish (must be at least C1)*Communicative level of English ( at least B2)*Ability to communicate clearly and effectivelyBenefits and employment:*The first contract for 12 months, It is possible to sign a permanent one after 2 years (or renewing the previous one)*Public and Private health insurance provided by the employerBy submitting your application, you are providing consent for SmartRecruitments to share your CV with our client for recruitment purposes.