Technical Monitoring - Porto, Portugal - Generix Group

Generix Group

Empresa verificada

Porto, Portugal

há 1 semana

Postado por:

João Santos

Recrutador de beBee

Descrição

COMPANY OVERVIEW
Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert.

Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life In a supportive environment, you can freely share and

improve and skills and expertise.

Generix Group is growing along with its talents, so let's build our future together

Ready to join us the challenge of digital transformation of prestigious clients?

JOB DESCRIPTION
The Monitoring team is the single point of monitoring in the Cloud IT department.

The team oversees the management of events and/or incidents on the perimeter of the infrastructure and services of the Cloud IT solutions.

After detecting an event or incident, this team checks how it should be managed and applies the resolution actions using the appropriate procedure.

This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department.

MAIN RESPONSIBILITIES
In this context, you will have as main missions:

Management of technical events or incidents;
Perform technical operating procedures;
Prepare operating reports;
Propose continuous improvement actions

EXPERIENCE REQUIREMENTS

Degree in Software Engineering, Information Technology, Mathematics or similar;
Prerequisites: background experience with Windows and Linux OS
Basic notions of computer databases, networks, communication protocols and virtualization;
Basic notions of Public & Private Cloud would be a plus.
ITIL V3 Foundation Certification would be a plus;
Ability to work in a team, be autonomous and able to respect instructions and procedures;
Good communication and analytical skills;
Good level of English is mandatory.
Good level of French would be a plus.

OFFER