Claims Assistant-french Speaker - Lisboa, Portugal - WTW

WTW

Empresa verificada

Lisboa, Portugal

há 4 semanas

Postado por:

João Santos

Recrutador de beBee

Descrição

The Company

WTW is an award-winning advisory, broking, and solutions company that helps clients around the world turn risk into a path for growth.

From the Titanic ship in 1912 to The Moon Buggy in 1971, WTW has a richness of insurance and financial services history dating back to 1828.

And today, our incredible team of +45,000 across 140 countries come together to continue building that history. Our purpose? To transform tomorrow.

Our WTW Regional Delivery Hub based in the heart of Lisbon - encompasses a 175 strong global team of who deliver operational excellence through innovation and streamlined solutions every single day.

Together, we broaden your horizon and sharpen your focus. Transform your toughest challenges into actionable opportunities. And set your path for sustainable success.

It's a great time to join WTW. Let our teams tell you why here.

The Role

Do you want to be part of a strategic project, focused on innovation and excellence, delivering client value? In "Corporate Risk and Broking" we support companies in effective risk and insurance management.

Considering the client's corporate goals, we develop robust and economical strategies to mitigate risks, transferring them to insurers.

From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills.

You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it.

As a Claims Assistant, your key responsibility will be to carry out claims management operations, within the framework of a standardized and normalized procedure.

What will you do?
You'll be working on real client projects performing the following
tasks:

Registration of the FNOL (First notification of Loss)
Instruction of the file on receipt of the documents required to process the claim
Potential appointment of a loss adjuster
Compensation of the claim (settlement while respecting the client's commitments: deadline and quality)
Ensuring the daytoday relationship with (internal) clients (telephone and written) relating to the contracts for which he/she is responsible.
Depending on the amount, taking decisions, or referring the case to his/her team leader
Informing the client of ongoing actions
Updating statistical reports

What are we looking for?
We are looking for a highly driven with solid interpersonal skills. A colleague looking to join in a large and dynamic organization.

Advanced Microsoft Office 365 (Excel, Word, PowerPoint) skills
Knowledge of the basics of insurance contracts is an advantage
Knowledge of motor insurance line of business
Relational and writing skills
Priority management
Rigor and respect for rules, procedures, and deadlines
Teamwork
Organization
Analytical skills and ability to synthesize
Autonomy
French proficiency minimum B2 expected C1

What's in it for you?

In WTW, you'll find a professional yet friendly and easy-going environment in an office based in a fast-growing European capital.

Come join a team of dynamic and motivating colleagues

In addition to our attractive remuneration package, we offer:

Work-life balance. Mobile working or in the office? Flexible working hours? Sure, no problem. We decide together as a team when and where we work. Hybrid working is more than just a buzzword for us.

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Monetary benefit. An attractive, performance-related remuneration system.
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Internationality. An international management consultancy and the security of a global corporation with renowned customers.
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Development opportunities.
A steep learning curve and sufficient freedom for individual career development:
You will dive deep into a variety of topics, both on-the-job and in intensive specialist training.
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Cooperation. Learning from each other and making decisions together, collegial, appreciative, and dynamic.
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Customer contact. Quickly take responsibility.
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Corporate events. Together we celebrate our successes and our community

**WTW is an equal opportunity employer