- Install and configure the Oracle Hospitality F&B product suite
- Train the application software of current Food & Beverage management techniques
- Impart specific knowledge related to restaurant operating procedures
- Be familiar with and adhere to the latest training and installation standards and procedures
- Work with the My Oracle Support (MOS) global support system and Support organization on escalating client issues
- Work with the customer and the broader Oracle Hospitality F&B team to ensure service level requirements are exceeded
- Participate in online education and product training courses; Participate in quality assurance of new product and/or version release software. SQL and technical skills
- Submit timely and accurate project status and other required reporting via current communication method
- Ability & credibility to work effectively with the client at all levels of the organization
- Proven ability to work unsupervised or as a team member of both the local office team and wider company teams
- Creative thinking abilities so experiences and knowledge may be used to create new ideas and think 'outside the box'
- A self-starter with initiative, drive and strong desire to succeed
- Capable of thriving in high-pressure environments
- Flexibility with people, time and shifts
- Willing to work in shifts as needed.
- Previous experience with the Hospitality industry experience in a supervisory or management role.
- Tertiary qualification in a Technical or Hospitality Management field
- Knowledge of manual Food & Beverage procedures.
- Familiarity with relational database management systems such as Oracle 12c Database Server is preferred.
- Good working knowledge of TCP/IP networks, PC's and troubleshooting techniques.
- Previous experience with Oracle Hospitality Simphony Point-of-Sale
- or similar F&B Point-of-Sale software products
- Previous experience as a trainer/consultant
- MCSE and OCP certifications.
- Analytical problem-solving skills.
- Project Management skills
- Strong presentation and interpersonal skills
- Superior communication skills, written and verbal
- Fluency in English
- Fluency in French
- A competitive salary with exciting benefits
- Learning and development opportunities to advance your career
- An Employee Assistance Program to support your mental health
- Employee resource groups that champion our diverse communities
- Core benefits such as life and health insurance
- An inclusive culture that celebrates what makes you unique
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Food & Beverage Solutions Consultant (English, French) - Leça do Balio, Portugal - Oracle
há 1 semana
Descrição
As a Consultant Specialist you will play a pivotal role in guiding clients through complex technical and functional challenges, focusing on Oracle's Simphony Food & Beverage (F&B) solutions.
Your responsibilities will extend from delivering comprehensive consulting services and training sessions to providing technical expertise and solving complex problems. You will serve as a trusted advisor, offering insights and practical solutions to enhance client operations and drive business growth.
What you'll do
What you'll bring
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What we will offer you
