Customer Service Team Lead - Porto, Portugal - Linde Global Services
Descrição
Linde Global ServicesCustomer Service Team Lead - Dutch Speaker (M/F/d)
Porto (Maia), Portugal (req10748)
What you will enjoy doing
- In this role you will manage a Order Entry and Maintain Order team for the Dutch market
- In addition, you will ensure that processes are in place, are followed and up to date
- You will be responsible to ensure that the team handles customers orders and complains and address to the right department
- You will follow team results, kpis and make sure that they are sustainable
What makes you great
- You speak fluently Dutch and/or English
- For this role you need University degree or minimum Secondary High school complete
- You have knowledge in SAP and Office Tools
- Further you have experience in managing teams and you are a good and persuasive communicator
Why you will love working with us
The Team leader position is accountable for efficiently managing a Team within Customer Services Center (Country Customer Service, Re-entry, Order Management and/or Sales Partners) in order to ensure superior customer experience and supporting the growth of Linde business.
Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe.
What we offer you
This role is a full time position based on a limited contract. The standard weekly working hours will be from 07:00 hrs till 16:00.
Have we inspired you? Let ́s talk about it
Your contact person
Linde Gas España
Linde HR Team
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