Senior Product Support Engineer - Coimbra

Apenas para membros registrados Coimbra, Portugal

há 1 dia

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Job summary

We are looking for professionals with experience across L1, L2, and L3 support levels—or with the technical capability to operate across these levels.

Responsibilities

  • Serve as a technical expert on Feedzai's products, resolving complex customer issues independently.
  • Troubleshoot and resolve product and infrastructure-related issues in a 24/7 environment, adhering to established SLA timelines.

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