PHP Delivery Lead - Lisbon

Job Description: · Company Description · We Dream. We Do. We Deliver.  · At Merkle, a dentsu company, we power the experience economy. Whether we're building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of u ...

Descrição do trabalho

Job Description:

Company Description

We Dream. We Do. We Deliver. 

At Merkle, a dentsu company, we power the experience economy. Whether we're building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it's all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we've spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.  

We've been named a global "Leader" by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. 

Why choose Merkle? 

Innovation at Our Core: As part of dentsu's global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we've been innovating to meet the changing needs of our clients. 

Global Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees' network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions. 

Collaborative Culture: At Merkle, your ideas and contributions truly matter. You'll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way. 

Job Summary

As a Technical Project Manager/Delivery Lead, you will be responsible for overseeing the planning, execution, and delivery of complex technical projects and product development initiatives within a critical E-Commerce program. You will work closely with cross-functional teams to ensure that projects are completed on time, within scope, and meet the highest quality standards for our clients.

Responsibilities

• Lead the planning, execution, and delivery of technical projects and product development initiatives.
• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop detailed project plans, including timelines, milestones, and resource allocation.
• Coordinate cross-functional teams to ensure project requirements are clearly understood and met.
• Monitor project progress, identify potential risks, and implement mitigation strategies.
• Ensure timely and effective communication with stakeholders, providing regular project updates and status reports.
• Facilitate meetings and discussions to drive decision-making and resolve project issues.
• Manage changes to project scope, schedule, and costs using appropriate verification techniques.
• Ensure that projects are delivered on time, within scope, and within budget.
• Conduct post-project evaluations and identify areas for improvement.
• Collaborate with the product management team to define product vision, strategy, and roadmap.
• Gather and prioritize product and customer requirements, working closely with engineering, sales, and marketing to deliver successful products.
• Define product specifications and create detailed user stories and acceptance criteria.
• Act as the primary point of contact for technical inquiries related to projects and products.
• Write documentation, from SOWs to RCAs.
• Release management for the various iterations.
• Report and escalate to Programme Management.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
• Proven experience as a Technical Project Manager in a technology-driven environment.
• Strong understanding of project management methodologies (e.g., Agile, Scrum, Waterfall, Hybrid) and tools (e.g., Jira, Trello, MS Project).
• Hands-on experience with CI/CD and monitoring tools (Bamboo / Jenkins or similar, Grafana / OpenSearch or similar).
• Demonstrated experience in product management, including product lifecycle management and roadmap development.
• Strong technical background with the ability to understand and discuss architectural concepts, schedule trade-offs, and new opportunities with technical team members.
• Excellent organizational and multitasking skills with the ability to manage multiple projects simultaneously.
• Exceptional communication, interpersonal, and leadership skills.
• Strong problem-solving skills and attention to detail.
• Ability to work effectively both independently and as part of a team.
• PMP, PMI-ACP, or Certified ScrumMaster (CSM) certification is a plus.

Skills

• Strong experience with software development and/or technical architecture.
• Familiarity with UX/UI design principles and best practices.
• Familiarity with SEO, Analytics, Performance and Accessibility principles and best practices.
• Familiarity with Infrastructure and Security principles and best practices.
• E-Commerce experience.
• Rollout experience.
• Knowledge of data analysis and reporting tools.
• Experience working in a fast-paced, startup environment.
• Proficiency in using project management software and tools.

*Work visa sponsorship is not available. For local documentation (NIF, NISS), please consult Portuguese authorities. 

Additional Information 

Benefits and perks: 

25 vacation days  

 Enjoy 2 additional volunteering days to support your passion project 

 Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider and Employee Assisstance program to support your well-being 

 Health insurance (also possible for family members) 

 Cutting Edge Technology & Latest IT tools 

 Software-house environment 

 Agile and Flexible working hours 

 Hybrid work system (remote friendly) 

 Digital nomad policy 

 Focus on career development 

 Full access to Dentsu Academy, our global online learning platform 

 Beers, foosball, and ping-pong #workhardplayhard 

 Free breakfast every second Tuesday of the month 

 Employee discounts 

 Team & Company events 

 Referral bonus program 

*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."  

We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment. 

#LI-Hybrid #LI-MERKLE 

Location:

Lisbon

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent