CES Advisor - Braga, Braga
há 1 semana
Job summary
A Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and guide product users through features via phone, email, chat and social media platforms.
- Respond to customer queries via phone and written channels (including social media) in a timely and accurate way
- Identify customer needs and help customers use specific features
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