Customer Support Agent - Lisboa, Portugal - Atlean World
Descrição
Spreek je Nederlands en wil je in het buitenland in de zon wonen? We zijn op zoek naar kandidaten die Nederlands spreken.
Junior- en beginnersprofielen worden aanvaard
Als je geïnteresseerd bent:
Stuur ons je CV in het Engels.
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Description
Your Next Job, Without Boundaries
We are offering a great work experience to work in Portugal for a role as a
Customer Support Agent - Dutch speaker (remote from mainland Portugal)
Why a Customer Support Agent role is great for your professional and personal development:
- Work in Portugal and embrace multicultural experiences
- Represent one an international information brand
- Fasttrack career development opportunity
How your day-to-day in this role would look like:
- Creating cases in a CRM environment
- Troubleshooting customer queries in relation to different domains such as; performance, technical, and functional
- Offline researching underlying causes of presented issues by the clients
- Escalating and rerouting the necessary matters and issues to other departments
Requirements:
What do you need to be successful at this job?
- Native level of written and verbal communication skills in
Dutch: - B2/C1 level in English
- Availability to work in rotating shifts
- Good computer skills
- Customer support/ technical support experience will be a plus
- Excellent communication and interpersonal skills and team spirit
- EU passport/ID or a portuguese resident card
Benefits:
By joining this role, this is what you can expect:
- Joyful Lisbon
- Skyrock Growth with a 12month renewable contract
- Portuguese Extra Delights: Meal vouchers, 2 extra salaries
- Guardians of Wellness: Private health insurance after 6 months
Relocation Package is included:
- Flight to the Future: Covered flight expenses
- First-
Class Arrival:
Airport pick-up and settling assistance
- Nest in Comfort: Accommodation provided in shared apartments
- Language Safari: Complimentary Portuguese lessons
- Active & Awesome: Free sports activities
Football tournaments, beach barbecues, surf lessons, and cultural events await_
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Make it your Next Job Without Boundaries_
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Get to know more about Atlean World
Atlean World is going to be your recruitment partner during the whole journey:
Guiding Your Odyssey with Atlean World
Personal Touchpoint:
As soon as you hit "Apply," one of our expert recruiters will reach out to you.
Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Q&A Session:
Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.
Making it Happen:
Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client.
Ongoing Support:
Your journey doesn't end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.
Soort dienstverband:
Fulltime
Screeningsvragen:
- Do you have EU nationality or a valid work permit for Portugal ?
Taal:
- English (Vereist)
- Dutch (Vereist)
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