French (Français) Customer Support By E-mail - Lisboa, Portugal - GentleWay

GentleWay
GentleWay
Empresa verificada
Lisboa, Portugal

há 1 mês

João Santos

Postado por:

João Santos

Recrutador de beBee
Descrição

Project details:


  • Possible start on
    30/08:
  • Working schedule time frames: Monday-Saturday: 08:0018:00 (8h/day, 40h/week, 5 days/week)
  • Sunday is always a day off
-
We provide training at the beggining of work, you don't need to have a previous experience:

  • Recruitment process 100% online

Client:


In 165 years of history, our client has become the ideal household companion, transforming the daily lives of billions of consumers worldwide.

Group products and services assist consumers in more than 150 countries and cover all areas of daily lif

e:
multi-function cooking food processors, cordless vacuum cleaners, automatic smart coffee machines, cookware, hair removal systems and the latest ironing systems


Your responsabilities:


  • Maintain solid customer relationships by handling their inquiries and concerns (i.e.

troubleshooting, fraud order and returns:
"My toothbrush stopped working", "My TV arrived today after the repair, however it's still not working"

  • Be knowledgeable about given offer and providing the product information (i

e:
I would like to learn more about the features of the coffee machine; What are the differences between these devices before ordering"

  • Answers delivery questions lik

e:
"I was expecting my product yesterday, but I have no news yet on the status of my issue"


Our expectations:

-
You speak French in proficiency:


  • Intermediate English level (min B2):
  • Excellent communication skills, both written & verbal
  • You are selfmotivated, and you like to work in the team

Main duties:


  • Possible start on
    30/08:
  • Working schedule time frames: Monday-Saturday: 08:0018:00 (8h/day, 40h/week, 5 days/week)
  • Sunday is always a day off
-
Competetive Salary and bonuses:


€890€ gross/month + 2 extra salaries per year

up to 100€ gross monthly performance bonus
**€7.23 NET/day meal allowance

  • Full time employment, 6 months fixedterm renewable contract
  • Private Health insurance with a dental plan (after 6 months of the contract)
-
Work in our modern office in Lisbon, _
Parque_
das _
Nações_

  • Training is provided at the beginning of the work, previous experience is not required
  • Recruitment process is 100% online

Relocation package:


  • Flight Ticket Reimbursement after 6 months
  • Possibility of accommodation in a companyowned apartment

Type d'emploi :
Temps plein

Salaire : 1 038,00€ à 1 238,00€ par mois

Date de début prévue : 30/08/2023
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