Customer Support in Dutch - Lisboa, Portugal - ProRekruter Portugal

ProRekruter Portugal

Empresa verificada

Lisboa, Portugal

há 1 semana

Postado por:

João Santos

Recrutador de beBee

Descrição

PT:
Apoio ao Cliente em Holandês (Holandês), escritório de Lisboa, de segunda a sexta Início 19.04

NL:
Klantenservice in het Nederlands (Holandês), kantoor in Lissabon, maandag - vrijdag Begin 19.04

EN:
Dutch Customer Service, Lisbon-Oriente office, Monday-Friday, 19.04

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Possible start: 19.04:

We offer efficient and fast remote recruitment process
It is great possibility to get good money throughout the year in Portugal

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Working schedule time frames: _
Monday-Friday_: 08:30-17:00 (Greek time - 8h/day, 40h/week, 5 days/week) with weekends off
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We do NOT require previous experience, we will teach you everything

Company:

Support for insurances brand
Our client is the world's largest publicly traded property and casualty insurer for Homeowners. If you are seeking a role where you manage a variety of internal accounts, then we would love to hear from you

You will provide a warm and professional contact with each of our customer's clients.

You will ensure excellent service standards and maintain high customer satisfaction while reaching your career goal and contributing to the future success of the company.

As a Customer Support you will:

Receiving telephone calls or chat from Dutch clients wishing to obtain various types of information concerning the insurance policy
-only inbound:
Indexation and electronic archiving in our document management tool
Policy changes/Cancellation requests/Making a claim, updating payment details

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This position is NOT connected with sales/acquisition - it's only operational support while the customer himself wants to change something in his account

What do we expect:

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Fluency in Dutch (min.

C2 level):

Communicative English level (min. B2)

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You live anywhere in Lisbon or you are ready to relocate there:

Ability to communicate clearly and effectively
You are looking for adventure in fast growing, international company
We do NOT require previous experience, we will teach you everything

What we offer:
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Possible start: 19/04:

Competitive salary and remuneration system (incl.

meal allowance):

1283€ gross x 12 months or 1100€ gross x 14 months,

up to 100€ gross project bonus/month (it is a fixed salary supplement),

up to 100€ gross performance bonus,

7,23€ NET/day meal voucher - given as a pre-paid card

Working time frames
:Monday
Friday 08:30 17:00 (40h per week, 8h/day) with weekends off
Full time, fixed term 6months employment contract with prolongation possibility (according to the Portuguese law)
Training is provided at the beginning of the work
We offer office based work system in our modern location in Lisbon
Oriente
Health insurance with a dental plan (after 6 months contract)
Complete online hiring process regulated
We are certified Great Place to Work for 4 years
Note: We require EU citizenship or full rights to work in Portugal

Are you interested in a new adventure?

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IMPORTANT:_

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if we decide to invite you to our recruitment process, you will receive an invitation to a HARVER assessment. This is an important stage - please fill it in carefully and then our team will invite you for an interview_
- # _assistente administrativo, apoio ao cliente, vagas emprego, atendimento ao cliente, assistente apoio cliente, klantenservice, klantenservice medewerker, operador de call center, customer service medewerker

Salary: 1,266.00€ - 1,500.00€ per month

Application Question(s):