Remote Danish Customer Support Representative - Lisbon, Lisbon
há 1 dia
Descrição do trabalho
If you are a native or fluent (C2) Danish speaker,
If you are living in somewhere from Coimbra to Algarve,
If you are willilng to be a part of the most supportive team,
You can apply to this position.
No experience We are looking for ambitious and motivated people
Location:
Remote (from Coimbra to Algarve)
Language Requirement:
Native or C2 level Danish
Contract Type:
Permanent (3-month probation period)
Work Schedule:
- Monday to Sunday, 07:00 - 19:00 (Rotating Shifts)
- Two rotating days off per week
- Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat, ensuring high-quality support.
- Provide accurate information about products and services, addressing customer concerns.
- Resolve customer issues promptly, maintaining satisfaction and ensuring positive experiences.
- Update customer records and track feedback to improve service.
- Collaborate with the team to enhance customer service quality and efficiency.
Requirements:
- Fluency in Danish (native or C2 level).
- Strong communication skills, both written and verbal.
- Ability to work flexible hours and rotating shifts, including weekends.
- Strong organizational skills and ability to manage multiple tasks.
- Previous customer service experience is a plus.
What We Offer:
- Competitive salary package.
- Full remote work flexibility from Coimbra to the Algarve.
- Training and continuous support to ensure success in your role.
- A supportive and dynamic team environment.
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