Customer Assurance Lead - Porto, Portugal - KANTAR
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- Customer Assurance Lead_
- The Customer Assurance Lead is responsible for evaluating and completing various customer assurance queries. This role will report to the Director of Customer Assurance, part of the wider team of experts and will be a key member of the Global Cyber Security (GCS) team_
- The Customer Assurance Lead will cover all aspects of information security assurance for our customer base:_
- _ Awareness and experience with different types/levels of assurance, tools, processes in managing risk in the supply chain_
- _ Review of contractual terms and assurance request to ensure the best outcome is achieved for the business, and any risks are clearly documented and managed_
- _ Be a connector of the central security services and the assurance team_
- _ Continuously look for ways to make us more effective and efficient, challenge the status quo to grow the function's capabilities_ in alignment with our strategy_
- _ End to end management of findings and actions (from assurance, to documentation, escalation, remediation or exception) and report regularly through central governance processes_
- _ Keep abreast of current and new regulatory requirements in regions in conjunction with the Compliance team_
- _ Align with other assurance activities alongside colleagues in Technology, Privacy, Legal, Procurement, etc_
- _ Understanding of Third Party Risk Management processes, auditing, Data Privacy and Compliance standards._
- _ Collate and review evidence and supporting documentation to provide assurance to clients_
- _ Assist with internal and external information security audits_
- _ Experience collaborating and working with Subject Matter Experts (SMEs) to report and manage responses and provide assurance to client_
- Knowledge needed_
- _ Influencing
- Gravitas and confidence to drive change. Excellent communication skills, including the ability to explain complex tech issues in simple terms_
- _ Ability to communicate effectively and clearly at all levels of the business_
Location
Porto, Praça de Mouzinho de AlbuquerquePortugal
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles.
Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
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