Back Office in Lisbon - Lisboa, Portugal - ProRekruter

ProRekruter

Empresa verificada

Lisboa, Portugal

há 1 semana

Postado por:

João Santos

Recrutador de beBee

Descrição

DE:
Airline-Betreuung auf Deutsch, Backoffice in Lissabon (Mo-Fr)

Fluency in German is must have with this position

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Possible start on 13.09:

Great opportunity to work from
Monday
Friday 08:30h 17:30h (40h/week):
We provide training at the beggining of work, you don't need to have a previous experience:

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Back office job position - you will deal directly with the Airline's legal department

Recruitment process 100% online

Our client is one of the most popular airlines with a network of many connections across Europe. Due to the easing of restrictions, interest in the services is growing very rapidly.

We are therefore looking for reinforcements in the form of German-speaking employees for our team in Lisbon/Portugal.

We are looking for you

What are your responsibilities?

Manage legal claims with various entities together with lawyers, solicitors and national enforcement authorities
Be the connection between the legal department of the airline and its customers,
Manage their concerns and offer the best service for customers with claims, e.g. E.g. lost luggage / damaged luggage / travel problems / canceled flights / delays etc.
Understand your client's unique situation and continue to treat and monitor their legal claims
Check that carriers treat all passengers according to their rights

What do we expect:

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Fluency in German (C- native):

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Communicative English level:

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You live anywhere in Lisbon or you are ready to relocate there

Ability to communicate clearly and effectively
You are looking for adventure in fast growing, international company
We do NOT require previous experience, we will teach you everything

What do we offer?
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Possible start: 13.09:

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Competitive salary and remuneration system (incl.

meal allowance):
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1283€ gross x 12 months or €1100 gross x 14 months,

up to €175 gross performance bonus,

€7.23 NET/day meal voucher
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Working time frames:Monday

Friday 08:30h 17:30h (40h per week, 5days per week)

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Full time, renewable employment contract for 6 months (according to the Portuguese law)

Training is provided at the beginning of the work

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Office work system in our modern office in Lisbon

Oriente:
A Bring a Friend Program with attractive incentives

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Private Health Insurance from day 1:

Personal and career development programs and mentoring to develop skills
Possibility to participate in a growing multicultural Project
Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more

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Complete online hiring process regulated

EU citizenship or a residence permit in Portugal is mandatory

Interested in new adventure? - APPLY TODAY WITH YOUR CV to start your new job
- # _assistente administrativo; apoio ao cliente; vagas emprego; atendimento ao cliente; assistente apoio cliente; operador de call center; backoffice; assistente backoffice; companhias aéreas, francês, companhias aéreas, alemão, suporte ao cliente de língua alemã, suporte jurídico, Fluggesellschaften, Deutsch, deutschsprachiger Kundensupport, rechtliche Unterstützung

Tagged as:
Jobs in Portugal

Qualification

Entry level, Experience no needed, German Speaker