Player Support Agent with Spanish - Lisboa, Portugal - Testronic

Testronic

Empresa verificada

Lisboa, Portugal

há 1 semana

Postado por:

João Santos

Recrutador de beBee

Tempo Parcial

Descrição

Job reference

Company Name
Testronic
Salary
Competitive
Location
Lisbon, Portugal
Country
Portugal
Industry sector
Customer Services
Job start date
ASAP
Posted date
18/01/202 Experience Level
Junior-Associate
Job type
Permanent | Full Time
Remote / Hybrid
No

Player Support Agent (with Spanish) wanted
Have you ever played a game and got frustrated by slowly loading content?

Were you close to winning and the game simply stopped working?

Your special code you paid for didn't work?

Do you want to live in Portugal?

If one of the above ever happened to you, we feel your pain. We are here to put a stop to your frustration and to help you

We need YOU to make gamers' lives even better and easier

We're looking for a bold and passionate person who will take the role of
Player Support Agent.
What we want from you is
- identifying and assessing customer needs, to achieve satisfaction
- building friendly relationships and trust with customer accounts through open and interactive communication

We have a lot to offer

International and multicultural environment seriously, think about any nationality and you will find its representative at Testronic.
Friendly and openminded teams we will support you, make you laugh, and help you level up your career
Fully remote job you can work from any place within Warsaw
Informal and casual environment, far from corporate standards
Fulltime job based on fixedterm contract.

You are a perfect match for us if you have experience (1-year or more) in a customer-facing position or similar, and attention to detail.

You should know

Spanish and English fluently and be a team player. Basic IT and MS Office skills are a must, just like experience in gaming.

About Testronic

When it comes to QA and Testing for games, VR, and film & television, you need to consider solutions that work.

We've got over 20 years of experience partnering with video game and entertainment companies from around the world. We give you Quality Assurance, Localisation, Compliance and Certification, and Customer Support that get it right the first time. Every time.

**Will you take up the challenge?