Turkish-speaking Content Moderator in Porto - Porto, Portugal
há 3 dias
This role is perfect for individuals passionate about online safety user experience digital compliance eager to help create a secure + player-focused gaming environment for Turkish-speaking markets.
Key responsibilities include monitoring live chat player-generated content platform activity for adherence to legal regulatory + company guidelines reviewing investigating user reports relating to inappropriate content abuse policy violations documenting incidents accurately maintaining high standards of data integrity confidentiality contributing knowledge sharing process improvement quality assurance initiatives within the Porto-based moderation team participating ongoing training stay up date evolving content moderation protocols iGaming regulatory standards relevant Turkish market.
Required skills qualifications include fluency both Turkish English previous experience content moderation trust & safety online security customer care similar role strong attention detail assess text media content against detailed policies guidelines excellent written communication interpersonal skills interact sensitively professionally difficult situations confident using digital tools reporting systems case management platforms comfortable working shifts evenings weekends public holidays ability work collaboratively diverse multicultural environment uphold high ethical confidentiality standards.+
Main Responsibilities – Turkish Content Moderator
+- Monitor live chat player-generated content platform activity for adherence legal regulatory company guidelines focus on Turkish-speaking users.
- Review investigate user reports relating inappropriate content abuse policy violations ensure swift fair resolution line with global trust safety best practices.
- Escalate complex urgent cases related fraud player protection regulatory compliance relevant specialist teams.
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