IT Support - Greater Guimaraes Area
há 15 horas
Descrição do trabalho
IT Support / Helpdesk
Recrutamento direto e permanente com o cliente.
A Experis recruta para grupo industrial de referência um/a IT Support / Helpdesk, para integração a e quipa interna de IT.
Procuramos um perfil com experiência em suporte técnico e sólida prática na gestão de ambientes Microsoft.
Principais Responsabilidades:
- Suporte técnico de 1ª e 2ª linha a utilizadores internos
- Gestão de utilizadores em Active Directory (criação, alteração e acessos)
- Administração e suporte a Microsoft 365 (Exchange, OneDrive, SharePoint)
- Diagnóstico e resolução de incidentes em ambiente Windows
- Registo e acompanhamento de tickets de acordo com boas práticas ITIL
Requisitos:
- Experiência mínima de 2 anos em funções de Helpdesk / IT Support
- Experiência prática com Microsoft 365 e Active Directory
- Conhecimentos de ITIL
- Inglês funcional (falado e escrito)
- Espírito de equipa e orientação para o cliente interno
Regime 100% presencial – Guimarães
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