OTC Supervisor - Porto Metropolitan Area
há 1 mês
Job summary
The OTC (Order to Cash) Supervisor will execute day-to-day responsibilities in Customers' Billing and Time Management, following standard processes and procedures.They will work collaboratively with internal and external customers, cross-functional teams at various levels to resolve issues.
Responsibilities
- Accountable for the output and quality of services provided by the O2C Accounting / analyst team.
- Ensure clear working relationship with the BPOs.
- Recruit, coach, and mentor O2C staff.
Descrição da vaga
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