SAP SD Business Analyst - RIC - MOSCAVIDE R. Adão Manuel Ramos Barata F (PTLI)

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specifi ...

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Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

MAIN PURPOSE

This position is integrated into the OS&BF domain within Richemont Group Tech, and part of the Omnichannel Foundations Product Area. He/she will report to the Technical Team Lead of the Omni Order Processing team.

The Product Business Analyst bridges business needs and product capabilities, he/she will analyse processes, capture requirements, design functional specifications, and configure standard rules within the product's solutions (SAP, SaaS, rules engines).

He/she will ensure that business problems are framed correctly and that product changes remain coherent, scalable, and aligned with product guardrails with a specific focus on SAP Sales and Distribution (SD) processes, B2C order flows, and system integrations.

KEY RESPONSIBILITIES

1. Business analysis & requirements

• Analyse business processes end-to-end
• Translate business needs into functional requirements
• Document user stories, acceptance criteria, use cases
• Challenge requests to match product strategy and standards
• Specialize in analyzing, designing, and optimizing end-to-end B2C order flows, from online customer interaction to order fulfillment and post-sales activities.

2. Functional configuration

• Configure rules, master data and functional settings within SAP, SaaS or workflow tools in the context of B2C flows
• Validate configuration through testing & scenarios
• Ensure configuration adheres to product constraints and guardrails
• Translate functional requirements into specifications to be addressed to technical teams (development or system integration)

3. Collaboration with Product Owners and Technical Team Lead

• Follow architectural guidance provided by TTL
• Support prioritization and backlog refinement
• Provide process insights and impact analysis
• Validate feasibility with technical teams and SMEs
• Ensure alignment with enterprise standards for security, compliance and governance

4. Testing & quality

• Prepare test cases and validation steps, focusing on automated solutions
• Support UAT with business users
• Work closely with technical teams (developers, architects) to ensure that technical designs accurately reflect functional specifications.
• Collaborate with integration specialists to design, implement, and test interfaces, ensuring data consistency and reliable communication across systems.

5. Continuous improvement

• Suggest optimizations to processes and user experience
• Document functional knowledge and contribute to playbooks

QUALIFICATIONS

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience as a Business Analyst, with a strong focus on SAP.
• Proven expertise in SAP SD module configuration and functionality (Sales Order Management, Pricing, Billing, Deliveries, Master Data).
• Demonstrable experience with B2C order flows and their integration with SAP.
• Solid understanding and practical experience with SAP integration technologies, specifically SAP PI/PO and SAP CPI.
• Experience in full lifecycle SAP implementation projects.
• Experience of integration with an Order Management System is a plus
• Fluent English, French would be a plus

SKILLS

• Technical Skills:
  • Proficiency in SAP SD configuration.
  • Familiarity with SAP S/4HANA is a plus.
  • Knowledge of integration patterns and protocols (e.g., EDI, API, XML, JSON).
  • Ability to read and understand ABAP code is beneficial.
• Soft Skills:
  • Excellent analytical and problem-solving skills.
  • Strong communication (written and verbal) and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders at all levels.
  • Ability to facilitate workshops and drive consensus among diverse groups.
  • Proactive, self-motivated, and able to work independently as well as part of a team.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines

#Richemont #WeCraftTheFuture