Customer Service - Porto, Portugal - Vertente Humana
Descrição
_- Are you a motivated and communicative person who loves helping others? This is the perfect opportunity for you -_Vertente Humana is currently recruiting German speakers for a renowned company located in Porto.
Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through their extensive network of contact centers and remote agents.
- Main responsibilities:
- Managing pending situations: exchanges, complaints, returns, among other issues.
What we are looking for:
- Fluency in German, level C1 (Eliminatory);
- Fluency in English, level B1 (mandatory);
- Excellent verbal and written communication skills;
- Good computer skills from the user's perspective (mandatory);
- Ability to organize and prioritize;
- Ability to work flexibly to business needs and under pressure;
- Availability to collect work equipment at the office in Porto or Braga.
- Work schedule:
- Availability to work Monday to Friday;
- Availability to work between 08:00 and 18:00;
- What we offer:
- Employment contract;
- Initial and continue training days);
- Multicultural environment;
- Dynamic team;
- Attractive salaries that match your skill set and language.
Tipo de oferta:
Período Integral
Horário de trabalho:
- Turno de 8 horas
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