Polish Customer Support Representative - Lisboa, Portugal - Careerxtra
Descrição
Title:
Polish-Speaking Customer Support Representative - Lisbon, Portugal
Location:
Lisbon, Portugal (Relocation Assistance Provided)
Company Overview:
- Assisting customers with productrelated inquiries, technical issues, and account management.
- Providing accurate information and troubleshooting assistance to resolve customer concerns.
- Handling escalated cases with professionalism and empathy to ensure customer satisfaction.
- Collaborating with other team members and departments to streamline processes and improve the overall customer experience.
- Contributing to the development of support resources such as FAQs and knowledge base articles.
Requirements:
- Fluent in Polish (both written and verbal) with excellent communication skills.
- Proficient in English; additional language skills are a plus.
- Previous experience in customer support or a related field preferred, but not required.
- Strong problemsolving skills and the ability to multitask in a fastpaced environment.
- Exceptional interpersonal skills and a customercentric approach.
- Willingness to relocate to Lisbon, Portugal, if currently residing outside of Portugal.
Benefits:
- Competitive salary package with performancebased bonuses.
- Relocation assistance including coverage of relocation expenses.
- Opportunity for career advancement and professional development.
- Health and wellness benefits.
- Dynamic and multicultural work environment in the vibrant city of Lisbon, Portugal.
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