Technical Communication Specialist - Aveiro, Portugal - NOKIA

NOKIA

Empresa verificada

Aveiro, Portugal

há 2 dias

Postado por:

João Santos

Recrutador de beBee

Descrição

Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks.

Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models.

Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

Your home team will be the local Business Applications Technical Communication team consisting of a group of senior technical communication experts.

Our team works in agile mode in intense collaboration within the product R&D teams.

Our source format is DITA XML, and we use the software development SCM tools (Git) for source file versioning and branching.

We deliver HTML documentation embedded in the product.

As part of our team, you will:

Cooperate with R&D teams in alignment with software development mode, to plan, design, write and update your documents in compliance with the Nokia tools, processes and quality standards
Handle postdelivery defects according to required processes and standards
Develop and design user assistance to support and guide the users in completing their goals and to help them use the product(s) efficiently
Familiarize yourself and use the Nokia product(s) to understand the users' need for customer documentation in the product context
Work with other technical writers, software developers, documentation technology experts, marketing, product verification, and training teams to complete and improve the documents
Publish the documents for internal and external customers according to the Nokia process standards

Your skills and experience

You have a Degree (BSc/MSc) in the area of English language, communications, computer science, information technology or telecommunications (or an equivalent qualification)
You have excellent English language skills, both verbal and written
You have a proactive, cando attitude; a selfmotivated personality and innovative spirit; and the ability to cope with tight deadlines
You have efficient communication and information gathering skills
You are comfortable with using Microsoft Office and commonly used software and Technical Communications tools
You have a flexible attitude and the ability to adapt quickly to different projects and tasks

You have a head start if:

You have experience in creating technical documentation for customers
You have a basic understanding of telecommunication and software industry
You are familiar with web technologies and scripting languages
You have knowledge of JIRA,Git and Confluence
You have knowledge of DITA Open Toolkit production and publishing

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer.
Nokia has received the following recognitions for its commitment to inclusion & equality:

One of the World's Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

**#LI-Hybrid