System Analyst - Lisboa, Portugal - JUJUR

JUJUR
JUJUR
Empresa verificada
Lisboa, Portugal

há 1 mês

João Santos

Postado por:

João Santos

Recrutador de beBee
Descrição

Position:
German System Analyst


Location:
Lisbon, Portugal


Employment type:
Full-time/Hybrid


Remuneration:
Base salary


DUTIES AND RESPONSIBILITIES:


  • Manage systems access approvals from the Client and its end customers, partners and third parties
  • Manage access controls for the personnel
  • Perform security license validation
  • Prepare report of individuals' access to the systems
  • Forward any system requests/changes to appropriate Client's approver
  • Perform CRM zerotesting
  • Perform business systems projects
  • Provide incident Management and Support
  • Perform ground plan maintenance
  • Perform escalations for service confirmation
  • Customer Account Management
  • Provide standard and nonstandard service delivery reporting

REQUIREMENTS:


  • Native/fluent in German, both oral and written. Fluent in English (at least B2 level)
  • Minimum 2 years' experience in same/similar role
  • Relevant Educational degree with corresponding work experience in the related area of work
  • Computer literate with sound knowledge of Microsoft Office suite
  • Experienced in analyzing and documenting business and technical processes
  • Extensive handson experience in Industry leading products for ticketing, call management
  • Ability to work independently, while being team player at the same time
  • Ability to meet tight deadlines with minimum supervision and in timely manner
  • Analytical mindset with great critical thinking skills and attention to detail.

BENEFITS:


  • Excellent remuneration package based on experience, skills and performance
  • Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential.
  • Health and Life insurance
  • Meal allowance.
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