- Build and lead the Common Message Hub (CMH) team
- Responsible for the CMH (Incentage) daily operation (2. Line support)
- Responsible for the CMH maintenance in accordance to new business requirements
- Deliver an obsolescence plan
- Build and maintain roadmap for the CMH to support convergence plans
- Support for the similar tasks as for CMH on the messaging within SWIFT and MQ when needed
- In cooperation with the other teams in the department align with strategy by developing and delivering upon the Strategy of Euronext.
- Composing team with the adequate capacity, competencies and experience levels to handle the responsibility of the team. The team currently consists of experienced technical developers spread across our European offices.
- Ensuring the availability and consistency of clear processes, procedures, best practices and the necessary tools for efficient work throughout the team and in alignment with relevant stakeholders.
- Ensuring the quality and the continuous improvement of the processes and procedures owned by the team through control and evaluation.
- Identifying, reporting and properly mitigating risks concerning the domain of the team.
- In cooperation with the People department and the employees to organize plans for personal development and responsibilities that can contribute to employee satisfaction and retention.
- Developing the employees through management and leadership in order to create a performing culture and motivate individual contributions.
- Ensure proper IT governance for outsourced services with suppliers within the responsibility of the team.
- Master or equivalent level obtained through working experience
- Relevant IT education
- Minimum 5 years of experience leading an IT Operations department in a large scale company, where operations were critical and preferably regulated
- Broad knowledge about IT operations and ITSM processes
- Able to work in complex and regulated environments
- Architectural and/or developer background
- Planning and structured
- Analytic
- Stakeholder management
- Responsible
- Delegating
- Impacting
- Determined
- High energy level
Common Message Hub Manager - Porto, Portugal - Euronext
Descrição
Job summary
The Manager for the Common Message Hub team will be responsible for our messaging platform based on Incentage. This includes to ensure the daily operation as well as planning of relevant projects, maintenance, changes and team capacity planning.
The Incentage platform process messaging transactions based on ISO, ISO and proprietary messaging formats and ensures transactions are delivered in right format to participants and business applications. Daily we process millions of transactions and it is a critical component in our IT landscape.
Key Accountabilities
Profile and Skills
Education
Personal skills
Euronext Values
Unity
• We respect and value the people we work with
• We are unified through a common purpose
• We embrace diversity and strive for inclusion
Integrity
• We value transparency, communicate honestly and share information openly
• We act with integrity in everything we do
• We don't hide our mistakes, and we learn from them
Agility
• We act with a sense of urgency and decisiveness
• We are adaptable, responsive and embrace change
• We take smart risks
Energy
• We are positively driven to make a difference and challenge the status quo
• We focus on and encourage personal leadership
• We motivate each other with our ambition
Accountability
• We deliver maximum value to our customers and stakeholders
• We take ownership and are accountable for the outcome
• We reward and celebrate performance
We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.
Additional Information
This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.