Nestlé: Cash Collection Specialist - Oeiras, Portugal - GIGROUP

GIGROUP

Empresa verificada

Oeiras, Portugal

há 3 dias

Postado por:

João Santos

Recrutador de beBee

Descrição

We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector:
Nestlé Business Services.

They are currently looking to strengthen their team with an
Accounts Receivable Specialist for the Norwegian Market (M/F) for the region of
Linda-a-Velha, Oeiras, Lisbon.

Main responsibilities:

Manage customer/account queries to ensure sales ledger balances are clean on customer account;
Successfulmanagement of due and overdue balances on customer account, maximizing On Time Payment for all Customers;
Notify Markets of uncollectable debt risks &

mitigate where possible;

Collection activities based on Market Collection Strategy;
Respond toincoming collection concerns from the customer and internal stakeholders;
Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer's accounts;
Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR's);
Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;
Execute identified business and internal controls of Collections processes;
Review andpropose updates, through company, to the Standard Routines due to legal or process changes.

Ideal Profile:

Degree in Business, Finance, Economics or similar preferred but not essential;
Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules);

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Fluent in English and Norwegian;:

Good problem solving and analytical skills;
Positive Thinking, willingness to learn and Team Player attitude required;
Good Organization and Prioritization skills to be able to cope with a fast pace environment;
Strong work ethic and Respectfulness required.

We offer: