CRM Test Specialist - Porto, Portugal - Metyis

    Metyis
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    Descrição

    What we offer

  • Develop your professional career working with one of the major brands in the fashion industry.
  • Opportunity to accelerate the pace of digitalization & eCommerce growth through advanced technology, business intelligence, and analytics.
  • Driving high-impact insights enhances decision-making across the entire organization.
  • Driving brand equity and digital sales through enhanced digital experiences.
  • Interaction with senior business and eCommerce leaders regularly to drive their business toward impactful change.
  • Become part of a fast-growing international and diverse team.
  • What you will do

  • Define and execute test structure, test processes and test documentation
    Develop comprehensive test plans and test cases, tailored to address specific business needs and use cases.
  • Conduct end-to-end business testing to ensure seamless integration and smooth workflow between various system components and departments.
  • Create and prepare testing data, execute test cases and ensure that all test results are correctly documented in the test system.
  • Develop and maintain a tester training and train testers and create and maintain Release documentation to be understood for different company levels.
  • Perform and manage Functional and Integration testing with third parties via agreed test plan and ensuring defects/issues are resolved by third parties within timeline.
  • Collaborate closely with IT, key users and product owner to understand business requirements, user stories, and acceptance criteria.
  • Coordinate BUG fixing from BU side.
  • Data quality tasks: including data crosschecks and data management with other departments.
  • Monitor and report the status and progress of each test phase to different stakeholders and test coordinator and assure test quality.
  • Stay abreast of industry trends, business best practices, and emerging technologies to propose innovative testing approaches.
  • Ensure process documentation.
  • What you'll bring

  • Bachelor's degree in IT or economics.
  • Proven experience (minimum 2 years) as a business test manager with a strong understanding of business processes and workflows.
  • Experience in test planning, execution, and strategies with a strong understanding of test management processes, automation, and best practice.
  • Ideally experience in the area customer data management processes and system landscape.
  • Previous experience in Customer Master Data Management, Customer Relationship Management and Loyalty is a plus.
  • Proven knowledge of Test tools, ideally knowledge in Azure DevOps.
  • Familiarity with bug tracking systems.
  • Ideally experience in automated testing tools and frameworks.
  • Effective communication with the ability to liaise between technical, business & management stakeholders.
  • Fluent in English.
  • Strong structural and organizational skills.
  • Advanced skills in time management to prioritize testing efforts based on business needs.