Customer Experience Specialist - Porto, Portugal - ManpowerGroup
Descrição
ManpowerGroup is a multinational company recognized worldwide for making business more human.By choosing us, you are choosing to be part of a multicultural and dynamic team in a universe of projects with the best brands on the market.
Come build your career with usThe Role:
Benefits:
- Bonus package to reward your hard work.
- Fulltime, paid training to help you on your way to success.
- A huge learning and development platform tailored to you.
- Being part of a thriving, openminded work culture.
- Work from our beautiful offices.
What you'll be doing:
- A lot of listening, responding, and mediating between our international guests and partners to resolve issues.
- Navigating different online IT tools and browsers to provide accurate information and follow set processes.
- Supporting your teammates and colleagues with peertopeer learning and constructive feedback to encourage a positive working environment.
- Regular involvement with company events, team meetings and projects.
- Most importantly, always ensuring a high level of customer service.
What you need:
- Written and oral fluency in Dutch (native or C2 level) and English (minimum B2).
- A problemsolving and solutiondriven mentality.
- A positive, motivated mindset that'll help you deal with some tricky customer problems.
- An open mind to changing priorities and business processes.
- Intermediate IT skills.
- A desire to work in a teambased, fastpaced, international environment where you'll embrace different cultures, nationalities, and languages.
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