Polish Social Media Customer Delight - Lisbon
há 1 semana
Job summary
We are looking for a Polish speaker to join our team in Sunny Lisbon to provide support for the Polish market of a very well-known national airline company.Responsibilities:
- Provide support to small and medium-sized businesses across multiple channels – chat (live channel), email and phone
- (Outbound calls are mandatory for emails and highly recommended for chat, to ensure the query has been solved in a timely manner), both in Polish and English;
- Provide pre- and post-sales support for all self-service products;
- Provide product and tool support to improve clients' experience;
- Identify trends and solve problems facing multiple SMB clients.
Descrição da vaga
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