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Customer Service Representative - Braga - Careerxtra
Descrição
About the jobCustomer Service Representative Position:
Customer Service Representative Location:
Remote,
Portugal Employment Type:
Fixed-term (6 months) with招商 가능성 Compensation:Base salaryAbout the Role We are seeking aFrench-speaking Customer Service Representativeto join our remote team in Portugal.
In this role, you will provide timely and professional support to customers across multiple channels, ensuring satisfaction and fostering long-term engagement.
Key Responsibilities Handle customer inquiries across phone, email, chat, and social media, ensuring accurate updates in internal systems.Deliver courteous and empathetic support to build positive customer relationships.
Resolve issues effectively to enhance customer satisfaction and retention.
Collaborate with team members and leadership to achieve shared objectives.
Identify recurring challenges and suggest opportunities for process or service improvements.
Requirements Native/fluentFrench (C2)with strong written and verbal skills.
Proficiency inEnglish (B2 minimum) .Previous customer service experience is an advantage.
Strong communication skills across multiple platforms.
Basic understanding of customer service principles and procedures.
Ability to handle technical inquiries with guidance.
Quick learner with adaptability to new tools and technologies.
Strong problem-solving skills, teamwork, and multitasking abilities.
Organized, detail-oriented, and resilient in a fast-paced environment.
What We Offer Rotative shifts, Monday to Sunday (24/7).Opportunity to work with a leadingglobal travel & tourism brand .Competitive salary + performance-based incentives.
Career development and growth opportunities within the BPO sector.Supportive and collaborative team culture.#J-18808-Ljbffr
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Service Representative
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Service Representative
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Apenas para membros registrados Braga, Braga
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Apenas para membros registrados Braga, Braga
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Service Representative
Apenas para membros registrados Braga
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Service Representative
Apenas para membros registrados Braga, Braga