Inbound Customer Support - Lisboa, Portugal - Cluster OSL

Cluster OSL

Empresa verificada

Lisboa, Portugal

há 3 dias

Postado por:

João Santos

Recrutador de beBee

Descrição

Join the Cluster Revolution as a Customer Service Representative

At Cluster, we transcend the ordinary - we're not just a company; we're a thriving community on a mission to elevate our team and conquer new horizons.

Since our modest beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our magic extends to enchanting Barcelona.

Why Cluster?
Because we believe in cultivating growth opportunities for every team member.

Your contributions matter As we expand, we cherish our close-knit roots, offering an environment where you truly make a difference.

Your Role at Cluster as a Customer Service Representative:

Provide exceptional customer service across European markets.
Communicate promptly and professionally with customers through various channels.
Turn customer complaints into smiles, ensuring continuous satisfaction.
Handle requests, tickets, and orders as the goto person.
Maintain a respectful and solutionoriented approach in all communications.

What We Expect From You:

Excel in communication and teamwork.
Bring a positive attitude, a customercentric approach, and proactivity.
Thrive in delivering results independently and adapting in ad hoc situations.
Are ambitious, value collaboration, and love sharing experiences.
Demonstrate reliability, trustworthiness, and hold a high school diploma or higher.
Boast over 1 year of customer service experience.

- Fluent in one of the following languages: Danish (Dansk), German (Deutsch), Dutch (Nederlands), Italian (Italiano), Norwegian (Norsk), or Swedish (Svenska)

- Have a B2 level of English to ensure seamless communication.

What We Offer:

Fully paid onboarding to kickstart your Cluster journey.
Unmatched career progression and continuous support for your professional growth.
A vibrant, multicultural work environment fostering excellence.
Exciting teambuilding activities organized by Cluster and its amazing members.
Competitive entrylevel salary package (including transportation allowance) with performance bonuses.
All the necessary tools provided by the company for your success.
Private medical insurance postprobationary period.
A Permanent contract
Hybrid options

Ready to revolutionize your career? Join us at Cluster, and together, let's build the future

Job Types:
Full-time, Permanent

Pay: 1,000.00€ - 1,390.00€ per month

Ability to commute/relocate: