- Provide professional treatments (massage, treatments) and services for guests
- To report any maintenance issues to Wellness Manager
- To ensure high standards of cleanliness in the department
- Accurately explain spa treatment menu and packages to guests
- Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards
- Provides courteous and efficient guest service from point of arrival through check out
- Orient the guests through our Fitness facility, greets guests and provides personal guest service
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Experience in hospitality or customer service industry is required
- Training in Massage or other Spa Treatments
- Ability to read, write, speak and understand the English language to effectively communicate with guests
- Fluent in Portuguese
- Ability to speak effectively in front of groups of customers or employees of organization
- At least 1 year experience in the spa or hospitality industry
- Availability to work on-call
- Flexibility
SPA Therapist - Vila Nova de Gaia, Portugal - Hilton
Descrição
A SPA Therapist (Freelancer) is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.
What will I be doing?
As a SPA Therapist (Freelancer), you are responsible for performing the following tasks to the highest standards:
What are we looking for?
A SPA Therapist (Freelancer) serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: