- Evaluation of customer satisfaction;
- Ensure that customerspecific requirements are implemented in all processes;
- Monitor quality KPI ́s (8D ageing, PPM, WC and avoid major events/Campaign's);
- Implementation of containment actions to production processes;
- Apply 8D process analysis to nonconforming product as problemsolving tool;
- Ensure the support of customers;
- Team Management;
- Analysis and handling of customer complaints.
- Degree in Engineering and/or with experience in production/manufacturing processes and quality;
- Fluent communication in English (mandatory);
- Knowledge of various problem solving and quality tools (Histogram, Pareto charts, Flow charts, Control Plan, Ishikawa, 5Why, 8D, etc.);
- Knowledge of Quality Core tools (APQP, PPAP, FMEA, MSA, SPC);
- Knowledge of ISO9001; IATF, 16949; ISO14001; ISO19001; VDA6.3, VDA 6.5 (preferred);
- Resistance to stress, sense of responsibility, dynamism and proactivity;
- Advanced computer skills, from the user's point of view;
- Immediate availability.
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Customer quality Engineer - Setubal, Portugal - D8 Solutions
Descrição
D8 Solutions, a company founded in Braga in 2013, which develops its activity in the automotive industry sector in the area of quality control, is recruiting for its multinational client in the automotive industry sector, Customer Quality Engineer (m/f/d), in Palmela.
Functions:
Profile: