German Customer Advisor for Financial Services - Lisboa, Portugal - Foundever
Descrição
Come and work with us.
Do you want to offer solutions to customers with financial and credit card services?
Are you
German native or fluent with strong
English communication skills?
Looking to make your career in a multicultural environment in sunny and happy
Lisbon?
So we have the perfect opportunity for you
Your future project:
join our
German Customer Support team.
Our
client is a worldwide renowned American financial company and one of the most respected brands around the world.
As a customer service specialist in this project, your daily responsibilities will include:
- Offer solutions to customers that need assistance with financial and credit card services
- Provide customer service through phone communication
- Enrich customer experience by listening attentively to their needs and concerns, aiming for first call resolution when possible
- Build meaningful relationships, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed quality goals, compliance regulations and productivity targets
- Native or proficient level of
German (C2) - Advanced level of English (at least C1) both verbal and written
- Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Highspeed internet access and appropriate conditions for remote work
Must hold EU citizenship or valid work permit for Portugal:
Benefits.
- Signing bonus
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging companywide initiatives, including our EverBetter wellness program
- Job stability
- Lifelong skills and experience
- Excellent work culture
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
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