Shop Attendant - Porto, Portugal - Mystic Ocean

Descrição

1. Responsibility
Our customers are very demanding when it comes to buying high-quality items. You will use tact and taste in advising them what to choose from our extensive range of brand-name textiles, perfumes and cosmetics or accessories. As well as offering advice, you must make sure that the merchandise on view is presented to create a suitable ambience and pleasant atmosphere.

2. Duties

• Actively selling and advising customers throughout the shop, with good powers of persuasion and a friendly attitude, as well as being clearly focused on successfully concluding a sale (expert advice, actively approaching customers, offering wide-ranging advice, related sales)
• Responsible organisation of your own Shop department in consultation with the Shop Manager
• Responsible organisation of your own stock area (stock management) in consultation with the Shop Manager
• Constantly updating/refining merchandise presentation
• Dressing the shop, the shop window, and the display cabinets in consultation with the Shop Manager
• Ensuring that quality merchandise is supplied in the correct quantities by passing on to the Shop Manager information from clearance sales and from meeting customer demand
• Correct implementation of payment transactions
• Carrying out stocktaking duties
• Cleaning the shops and stores
• Increasing guest satisfaction
• Helping out with sales promotion campaigns
• Complying with safety regulations; taking part in safety drills

3. Qualifications/professional experience

• Minimum of two (2) years' experience on board a cruise ship in similar position required
• Strong team spirit
• Fluent in written and spoken English. German is a Plus
• Any additional foreign language skills are a plus.
• Excellent interpersonal and public communication skills.
• Must have very good administrative skills (proficient in Microsoft Office). Knowledge in MXP / POS is a plus.
• Excellent organizational skills.
• Must be able to remain calm under pressure.
• Must be service minded with an outgoing, charming and friendly personality.