- Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices
- Offer specialized customer support through written and phone communication
- Provide information regarding purchasing procedures, orders' tracking, and deliveries
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
- Native or proficient level of French (C2)
- Intermediate level of English (at least B2) for training and documentation
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Portugal
- Signing bonus
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
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Foundever Lisboa, Portugal**Come and work with us.** · **Do you want to contribute to healthcare and well-being around the world?** · Are you **French** native or fluent with strong **English** communication skills? · Looking to make your career in a multicultural environment in sunny and happy **Portugal ...
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Foundever Lisboa, Portugal**Come and work with us.** · **Do you want to contribute to healthcare and well-being around the world?** · Are you · **Dutch** native or fluent with strong · **English** communication skills? · Looking to make your career in a multicultural environment in sunny and happy · **Lis ...
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Foundever Lisboa, Portugal**Come and work with us.** · **Do you want to contribute to healthcare and well-being around the world?** · Are you · **French** native or fluent with strong · **English** communication skills? · Looking to make your career in a multicultural environment in sunny and happy · **Li ...
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Foundever Lisboa, Portugal**Come and work with us.** · **Do you want to contribute to healthcare and well-being around the world?** · Are you **Italian** native or fluent with strong **English** communication skills? · Looking to make your career in a multicultural environment in sunny and happy **Portuga ...
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Sitel Group Lisboa, Portugal**Learn, Lead & Grow at Sitel Group** · We believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun and be themselves. · - **GROW AS YOU GO. **We invest in you, with interna ...
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Sitel Group Lisboa, Portugal**Learn, Lead & Grow at Sitel Group** · We believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun and be themselves. · - **GROW AS YOU GO. **We invest in you, with interna ...
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Sitel Group Lisboa, Portugal**Learn, Lead & Grow at Sitel Group** · We believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun and be themselves. · - **GROW AS YOU GO. **We invest in you, with interna ...
French Customer Advisor for Abbott Diabetes Care - Lisbon, Portugal - Sitel
Descrição
Come and work with us.
Do you want to contribute to healthcare and well-being around the world?
Are you French native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Portugal?
So we have the perfect opportunity for you!