Alemão / Deutsch / German/ Customer Support, Mo - Lisboa, Portugal - ProRekruter Portugal
Descrição
PT:
Suporte ao cliente alemão: Administrador de seguros, segunda a sexta / início de outubro)
DE:
Deutscher Kundensupport:
Sachbearbeiter Versicherungen, Mo.
Fr. / Start Oktober)
-
Possible start: 11.10:
- We offer efficient and fast remote recruitment process
- It is great possibility to get good money throughout the year in Portugal
Working schedule time frames: _
Monday-Friday_: 08:30-17:00 ( 8h/day, 40h/week, 5 days/week) with weekends off
-
We do NOT require previous experience, we will teach you everything
Fluency in German is must have with this position
Company:
Support for insurances brand
Our client is the world's largest publicly traded property and casualty insurer for Homeowners. If you are seeking a role where you manage a variety of internal accounts, then we would love to hear from you
You will provide a warm and professional contact with each of our customer's clients.
You will ensure excellent service standards and maintain high customer satisfaction while reaching your career goal and contributing to the future success of the company.
As a Customer Support you will:
Receiving telephone calls or chat from German clients wishing to obtain various types of information concerning the insurance policy
-only inbound:- Indexation and electronic archiving in our document management tool
- Policy changes/Cancellation requests/Making a claim, updating payment details
This position is NOT connected with sales/acquisition - it's only operational support while the customer himself wants to change something in his account
What do we expect:
-
Fluency in German (C- native):
- Communicative English level (min. B2)
You live anywhere in Lisbon or you are ready to relocate there:
- Ability to communicate clearly and effectively
- You are looking for adventure in fast growing, international company
- We do NOT require previous experience, we will teach you everything
-
Possible start: 11.10:
- Competitive salary and remuneration system (incl.
meal allowance):
1283€ gross x 12 months or 1100€ gross x 14 months,
up to 100€ gross project bonus/month (it is a fixed salary supplement),
up to 100€ gross performance bonus,
7,23€ NET/day meal voucher - given as a pre-paid card
- Working time frames
:Monday - Friday 08:30 17:00 (40h per week, 8h/day) with weekends off
- Full time, fixed term 6months employment contract with prolongation possibility (according to the Portuguese law)
- Training is provided at the beginning of the work
We offer office based work system in our modern location in Lisbon
- Oriente
Private Health Insurance from day 1:
- Personal and career development programs and mentoring to develop skills
- Possibility to participate in a growing multicultural Project
- Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more
Complete online hiring process regulated
Note:
We require EU citizenship or full rights to work in Portugal
Are you interested in a new adventure?
- # _assistente administrativo, apoio ao cliente, vagas emprego, atendimento ao cliente, assistente apoio cliente, operador de call center, customer service medewerker, Kundendienstmitarbeiter, Kundendienst, Kundenservicemitarbeiter, Backoffice, Versicherungen, back office, seguros
Salary: 1,266.00€ - 1,500.00€ per month
Expected Start Date: 11/10/2023
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