Global Customer Experience - Lisboa
há 2 semanas

Job summary
We are seeking a dynamic, forward-thinking Customer Experience & Order-to-Cash (OTC) Strategy Realization Sr. Manager to drive end-to-end strategy development and execution across digital innovation, AI, process optimization,and data analytics within AMGEN's global Order-to-Cash ecosystem.
This role will shape the next generation of capabilities that elevate customer engagement,
streamline operations, and deliver measurable business impact at global scale.
- Advance the CX & OTC Strategy: guide a successful team to deliver an exceptional customer experience through optimized processes,
enhanced digital systems, - Lead Digital & Process Transformation: drive SAP S4 Hana transition. Drive modernization that elevates service quality,
Descrição da vaga
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Acesse todas as posições de alto nível e conquiste o emprego dos seus sonhos.
Empregos semelhantes
Customer Experience
há 3 dias
Somos a Factor Huma empresa especializada no recrutamento de talentos para funções técnicas especializadas e liderança. Apostamos numa abordagem pessoal criando ligaes fortes confiante com quem colaboramos. · Formação ou interesse real em Turismo. · Paiço pelo mundo das viagens p ...
Customer Experience
há 1 mês
+Somos uma empresa especializada no recrutamento de talentos. Estamos à procura de um(a) Customer Experience & Travel Operations para criar momentos únicos para cada cliente. · +Apoio administrativo às operações da agência: documentação, reservas, pagamentos e dossiers de viagem. ...
Consultor de Customer Experience
há 1 mês
Somos uma consultora multinacional de Negócios e Tecnologia que reinventa e transforma as organizações através da inovação. · Experiência comprovada de 2 anos em projetos de consultoria estratégica com foco em Customer experience (B2B, B2C, E-commerce e Marketing); · ...
Consultor de Customer Experience
há 1 semana
Somos uma consultora multinacional de Negócios e Tecnologia que reinventa e transforma as organizações através da inovação. · Nossa empresa foi considerada pela Gartner como uma das 10 maiores empresas de serviços de TI do mundo; · ...
VIE - Customer Experience Analyst
há 1 semana
· Mû par la recherche permanente de l'innovation et de l'excellence, pionnier et leader des technologies propres et de la mobilité durable, le Groupe entend rester à la pointe des grandes tendances qui font bouger le monde. · Référence · ...
Customer Experience
há 2 semanas
Job summary · Integrated into the Product and Distribution department, this role will be a proactive professional who will partner with Central Customer Service teams to enhance the overall customer experience... · ResponsibilitiesAnalyze customer service interactions and feedbac ...
Customer Experience
há 2 semanas
The role will partner with central customer service teams to enhance overall customer experience by improving service processes and driving subscription retention strategies. · ...
Customer Experience Cloud
há 1 semana
We are looking for a Customer Experience Cloud & AI SME to lead the design, development, · and optimization of self-service customer portals while integrating AI-driven automation across both Salesforce · and external ecosystems.About Kompetenza · Kompetenza is a Salesforce partn ...
Global Customer Experience
há 2 semanas
We are seeking a dynamic, forward-thinking Customer Experience & Order-to-Cash (OTC) Strategy Realization Sr. Manager to drive end-to-end strategy development and execution across digital innovation, AI, process optimization, and data analytics within AMGEN's global Order-to-Cash ...
Global Customer Experience
há 23 horas
This role involves driving end-to-end strategy development and execution across digital innovation AI process optimization and data analytics within AMGENs global Order-to-Cash ecosystem. · Advance the CX & OTC Strategy guide a successful team to deliver an exceptional customer e ...
Customer Experience Executive
há 1 mês
We are looking for Curious minds and hands-on problem solvers who aren't afraid to think differently and help drive meaningful results. · As a Customer Experience Executive I you will provide exceptional customer support addressing questions resolving issues and ensuring customer ...
Global Customer Experience
há 2 semanas
We have a team of over 500 talented people and more than 40 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. · This is your chance to explore a world of opportunities in different areas such as Cybersecurit ...
Global Customer Experience
há 2 semanas
We are seeking a dynamic, forward-thinking professional to drive end-to-end strategy development and execution across digital innovation, AI, process optimization, and data analytics within AMGEN's global Order-to-Cash ecosystem. · This role will shape the next generation of capa ...
Customer Experience Specialist
há 3 semanas
We are looking for a Customer Experience Specialist who loves connecting with people and solving problems. As a Bobber, you will help our customers get the very best out of HiBob. · Offer exceptional support to our customers through email and Zoom - helping them troubleshoot issu ...
Customer Experience Specialist
há 1 mês
We want you to feel confident to do your best work here. · Being a Bobber means bringing your whole self to work—whether you're bubbly, shy, funny, bold, or something in between.In this role, you'll be the friendly face (and voice) helping our customers get the very best out of H ...
Customer Experience
há 3 semanas
Integrated into the Product and Distribution department, this role will be a proactive professional who will partner with Central Customer Service teams to enhance the overall customer experience. · Analyze customer service interactions and feedback to identify pain points and im ...
Customer Experience Specialist
há 1 semana
We are thrilled to spotlight a standout client,a multicultural global company that prioritizes an exceptional workplace culture. · Online chatting,e-mailing,and handling incoming customer requests and calls, · Recognizing the client's issue and resolving it through investigation, ...
Join our teams in Client Experience Services or Technical Support for many great projects among 111 nationalities. · Roadside assistance · Towing assistanceConnect Mobility Service Using the Mercedes Me App and Me Adapter AppServiceActivation/Deactivation/li>Arranging online appo ...
Senior Customer Experience Manager
há 1 semana
We are looking for a great Senior Customer Experience Manager to join our Customer Support team. · About us · With over 200 million customers in 50+ countries,Bolt is one of the fastest-growing tech companies in Europe and Africa.And it's all thanks to our people.We believe in cr ...
German Customer Experience Analyst
há 4 dias
We are looking for a Customer Experience Analyst to monitor customer interactions, analyze performance data and ensure service standards are consistently met. · ...