Français / Francês Apoio ao Cliente por E-mail - Lisboa, Portugal - GentleWay

GentleWay

Empresa verificada

Lisboa, Portugal

há 1 semana

Postado por:

João Santos

Recrutador de beBee

Descrição

Project details:

Possible start in March 202
Working schedule time frames: Monday-Saturday: 08:0018:00 (8h/day, 40h/week, 5 days/week)
Sunday is always a day off

-
We provide training at the beggining of work, you don't need to have a previous experience:

Recruitment process 100% online

Client:

In 165 years of history, our client has become the ideal household companion, transforming the daily lives of billions of consumers worldwide.

Group products and services assist consumers in more than 150 countries and cover all areas of daily lif

e:
multi-function cooking food processors, cordless vacuum cleaners, automatic smart coffee machines, cookware, hair removal systems and the latest ironing systems

Your responsabilities:

Maintain solid customer relationships by handling their inquiries and concerns (i.e.

troubleshooting, fraud order and returns:
"My toothbrush stopped working", "My TV arrived today after the repair, however it's still not working"

Be knowledgeable about given offer and providing the product information (i

e:
I would like to learn more about the features of the coffee machine; What are the differences between these devices before ordering"

Addressing delivery questions, like "I was expecting my product yesterday, but I haven't received any updates. Can you help me with its status?"

Our expectations:

-
You speak French in proficiency:

Intermediate English level (min B2):
Excellent communication skills, both written & verbal
You are selfmotivated, and you like to work in the team

Main duties:

Possible start in March 202
Working schedule time frames: Monday-Saturday: 08:0018:00 (8h/day, 40h/week, 5 days/week)
Sunday is always a day off

-
Competetive Salary and bonuses:

€890€ gross/month + 2 extra salaries per year

up to 100€ gross monthly performance bonus
**€7.23 NET/day meal allowance

Full time employment, 6 months fixedterm renewable contract
Private Health insurance with a dental plan (after 6 months of the contract)

-
Work in our modern office in Lisbon, _
Parque_
das _
Nações_

Training is provided at the beginning of the work, previous experience is not required
Recruitment process is 100% online

Relocation package:

Flight Ticket Reimbursement after 6 months
Possibility of accommodation in a companyowned apartment

French #CustomerService #Lisbon #Oriente #Francês #Lisboa #Francophone #Français

CustomerService, Service client, Support client, Centre d'appels, Centre de support, Assistance technique, Soutien technique, Équipe de support, Qualité de service Service à la clientèle, Gestion des clients, Téléphoniste Numéro de téléphone, Appelant Ventes et marketing, Vente et marketing, Stratégie marketing, Plan marketing, Support technique et helpdesk, Ticket de support, Logiciel de helpdesk, Utilisateurs Travailler à l'étranger, Expérience à l'étranger, Carrière à l'étranger, Stage à l'étranger, Parler français, Support en français, Support clientèle en français, Centre d'appels en français, Service client en français, Français, Lisboa

Type d'emploi :
Temps plein

Salaire : 1 038,00€ à 1 238,00€ par mois

Question(s) de présélection:

Your current location:
When is the closest possible date to start for you?
Are you ready to work in our Office in Lisbon Oriente?
Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).

Langu

e:
- français min C2 (Requis)
- anglais min B1 (Requis)