German-speaking Customer Service Agent - Lisboa, Portugal - City Job Offers

City Job Offers
City Job Offers
Empresa verificada
Lisboa, Portugal

há 5 dias

João Santos

Postado por:

João Santos

Recrutador de beBee
Descrição

German-speaking Customer Service Agent in Lisbon:
Are you already in Lisbon and do you imagine yourself working at Philip Morrisin your language? Catch this opportunity, join the International Lisbon team and be a part of an innovative change #wearehiring


German Customer Service Agent:


The company:


Philip Morris International has chosen to do something revolutionary: they are transforming their business, creating smoke-free products to make a positive impact on a billion of smokers worldwide.


With big change, comes a huge opportunity:
you have the chance to move your career forward at PMI.


The role at work

What you bring to us

  • You are proficient in German and fluent in English
  • You have great remote customer service skills
  • Your mantra is "solve the client's needs"
  • You have availability to work 40 hours per week
  • You are okay with flexible work schedules and possible shift rotations
  • You are happy to stay at least 12 months in sunny Lisbon

Your day to day at work:

  • Try to solve the issue at the first contact and clear any doubts the customer may have
  • Provide support and troubleshooting for most common products and/or services
  • Proactively maintain your knowledge of products, services, and processes at PMI

Keywords to success:


  • Proactive
  • Teamplayer
  • Communicative
  • Responsible
  • Resultsoriented

Benefits:


  • Fulltime and renewable contract of 12 months, after training period
  • Initial and ongoing training
  • Professional development within the company
  • Free Portuguese lessons
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