English Technical Support - Lisboa, Portugal - World Talent Selection
Descrição
World Talent Selection is recruiting
English speakers Talent for our prestigious client in Lisbon for Customer Support in Health area.
Project:
The project company specializes in the development of innovative medical devices to make life easier for patients with diabetes and other diseases.
Responsabilities:
- Assist with any questions and concerns regarding the product;
- Inform and educate customers about the functions of the device and safety;
- Support customers regarding questions about shipping, return, exchange policy and payment transactions;
- Actively participate in the optimization activities related to all customer service processes
Profile:
- Native/Fluent in
English (mandatory); - Technical Support experience 1 year (mandatory);
- Able to handle sensitive information;
- Excellent communication skills, interpersonal skills and team spirit;
- Experience in telephone customer service (preferred).
- Experience in Health area (preferred);
Offer:
- Availability to work Monday to Sunday 7am to 1am, 8h/day rotating shifts & 2 days off;
- Work in Offices : Avenida das Forças Armadas;
- International career in a multicultural environment;
- Possibility of cooperation with the leaders in in various industries;
- Intensive training and familiarization phase;
- Ample opportunity to grow and evolve within our organization;
- Private health insurance;
- Free Portuguese language courses, water sports, soft trekking and much more.
Salary: 950.00€ - 1,100.00€ per month
Education:
- High school or equivalent (required)
Experience:
Technical Support: 1 year (required)
Language:
- Native/Fluent in English (required)
License/Certification:
- work permit in Portugal (required)
Expected Start Date: 27/02/2023
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