- Support our existing customers based in France and other English speaking countries with their technical and accounting issues over the phone and via email
- Provide support to our customers by answering inquiries via our ticket system
- Prepare offers for prospect customers, tailoring solutions to their individual needs
- Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
- Work closely with all members of the Customer Support team to deliver a best-in-class experience for our existing and potential customers
- University degree in the field of economics, or other relevant vocational education such as commercial or technical training
- Fluency in French and English is mandatory, other languages are a plus
- Windows user knowledge desirable
- At least some experience working in customer and/or sales, e.g. Internships
- Determination, enthusiasm and willingness to learn
- Working independently is just as important to you as team spirit
- Strong communication skills and passion for working with people
- Contract location would be Porto
- Onsite Onboarding in our HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews
- Public transport friendly offices
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time with up to 50% home office
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
- We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us
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Customer Support Specialist
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Customer Support Specialist - Porto, Portugal - TeamViewer
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