Operations Professional - Funchal - beBeeOPERATIONS

    beBeeOPERATIONS
    beBeeOPERATIONS Funchal

    há 4 dias

    Tempo integral

    Título do emprego: Operations Agent

    Descrição

    We are seeking experienced professionals to join our operations team in Funchal, Madeira.

    The role involves managing and communicating all bookings, last minute bookings and amendments with the destination team and suppliers to guarantee services as smooth as possible while optimizing costs and load factor.

    Daily operational incidents relating to excursions and/or transfers need to be solved quickly to meet Service Level Agreements. Ensuring that all reservations are managed in detail, including timely delivery of information for invoicing purposes is also part of this role.

    Key Responsibilities:

    • Managing booking communications
    • Solving daily operational incidents
    • Maintaining accurate reservation records

    Requirements:

    • Analytical skills for problem-solving
    • Experience in leisure or tourism industry - ideally with a background in customer service/relations
      1. Collaborative approach; teamwork essential
      2. Able to work independently;
    • Flexibility: Adaptability working variable shifts Monday-Sunday required (37.5 hours /week).< h1>About You!< p>You'll have great organisational abilities & effective communication skills – both verbal written English necessary (fluent) .< span class=

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