Customer Support Agent - Lisboa, Portugal - 7rackenergy

Descrição

7rackenergy is an energy consulting company with over 30 years of experience in diversity recruiting and workforce solutions. We believe in creating meaningful connections with recruiters, agencies, and partners to ensure that every asset is productive and connected with the right energy. Our goal is to bring successful business opportunities to everyone according to their experience.
7rackenergy belongs to
Pimlico Energy.

Position:
Customer Service Representative


Location:
Lisbon, Portugal


Work model:
On-site


Employment type:
Full-time


Remuneration:
Base salary.


Duties and Responsibilities:

• Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
• Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
• Make sure that great levels of client service is delivered.

Requirements:

• C1 German with great linguistic expression and B1 English, both oral and written.
• Ability to take stressful situations well.

Offer:

• A dynamic and creative team with positive and friendly atmosphere.
• Relocation support.
• Shifts on weekly rotation with colleagues covering operating hours from Monday to Saturday from 8 AM to 5 PM.
• Food vouchers.
• Guidance and tools to reach your full potential.