German Customer Service - Porto, Portugal - Vertente Humana

Vertente Humana

Empresa verificada

Porto, Portugal

há 1 semana

Postado por:

João Santos

Recrutador de beBee

Descrição

Are you a motivated and communicative person who loves helping others? This is the perfect opportunity for you

Vertente Humana is currently recruiting German speakers for a renowned company located in Porto.

Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through their extensive network of contact centers and remote agents.

Main responsibilities:

Managing pending situations: exchanges, complaints, returns, among other issues.
Registration in the system of all requests/changes indicated by the client.

What we are looking for:

Fluency in German, level C1 (Eliminatory);
Fluency in English, level B1 (mandatory);
Excellent verbal and written communication skills;
Good computer skills from the user's perspective (mandatory);
Ability to organize and prioritize;
Ability to work flexibly to business needs and under pressure;
Reside within a 30 km radius of Greater Porto.

Work schedule:

Availability to work Monday to Saturday;
Availability to work between 09:00 and 18:00;
The schedules are rotating fortnightly;

What we offer:

Employment contract
Initial and continue training;
Multicultural environment;
Dynamic team;
Attractive salaries that match your skill set and language;
Work from Office in Porto.
Don't you live in Porto? Don't worry We have a realocation plan that will help you in the process of moving to the beautiful city of Porto._

Tipo de oferta:
Full-time