Traveler Advisor - Lisbon, Portugal - portugalbs

Descrição

Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers ́ journeys a success

Your responsibilities and impact as a Customer Service Agent in the travel industry will be:

Booking management (altering, cancelling or creating new reservations) via phone. email and chat
Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests
Managing the reservations back-office (ticket issuing, modification and cancellation of reservations)